Privacy Policy

Privacy Policy of Mercator Medical S.A.

I. Data controller

Below you will find information on the processing of your personal data which you voluntarily have made available to Mercator Medical S.A.

Please note that since 25 May 2018, in the whole of the European Union it is obligatory to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR).

The controller of your personal data is Mercator Medical S.A. with its registered office in Krakow, ul. H. Modrzejewskiej 30, 31-327 Krakow, registered in the District Court for Krakow-Śródmieście, 11th Commercial Department of the National Court Register (KRS), KRS number: 0000036244, National Official Business Register Number (REGON): 350967107, Tax Identification Number (NIP): 6771036424.

II. General data processing rules

Data processing area:
The collected personal data are processed within the European Economic Area (“EEA”) and they will not be sent to any “third parties”, i.e. countries outside this area. Each data transmission operation is performed in accordance with applicable laws.

Sharing data with third parties:
Your data can be made available only to entities belonging to the Mercator Medical Group. This means that we never transfer your data, we do not sell them or exchange them with other entities for marketing purposes. Your data may be made available to providers of telecommunications, hosting, IT or marketing services necessary to send you marketing content, solely for the purpose of maintaining our ongoing marketing communications with you.

Grounds for data processing:
We process your personal data on the basis of your consent for the processing of such data for marketing purposes, in particular for informing you about new products in the assortment offered by Mercator Medical S.A. Naturally, you can withdraw all your consents at any time.

Privacy Policy update:
Current information about any changes to the Privacy Policy, for example regarding the purpose for which we use your personal data and your rights in this respect, is always available in the “Privacy Policy” tab.

III. Rights related to the processing of personal data:

Right of access
At any time, you can demand to be informed which of your data we store. To do this, please contact us at the following email address:, and we will provide you with this information in a separate email.

Right to data portability
Where we process your data by automated means, on the basis of your consent, you have the right to obtain a copy of your data in a structured, commonly used and readable format. This copy may be sent to you or to another party at your request. This naturally applies only to personal data you have voluntarily provided to us.

Right to rectification
You have the right to rectify or complete the personal data provided. In order to exercise the right to change, rectification or erasure of your data, please send us your request to the following email address:

Right to erasure
At any time, you have the right to request erasure of your personal data we process.

Right to refuse consent to direct marketing
You have the right to request that we stop sending direct marketing materials. In order to exercise this right, please send us your request to the following email address:

Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with the President of the Personal Data Protection Office if you decide that we are processing your personal data incorrectly.

How can you exercise your rights?

We are committed to the security and proper protection of your personal data, so we have established a dedicated team to answer questions about this issue. To contact them, please send a message to the following email address:

IV. Detailed principles of personal data processing.

Purpose of data processing
We use your personal data only for marketing purposes, in particular to inform you about new products in the assortment offered by Mercator Medical S.A. We will use your personal data to send you commercial communications and marketing offers by email.

Scope of data processing
We only process the contact information you have provided us with, such as your name, surname and email address.

Data processing period
We will process your data as long as you are interested in receiving marketing content from us and do not withdraw your consent to the processing of your personal data.

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Fraud alert

Dear Ladies and Gentlemen,

We kindly inform you that the website is not related to Mercator Medical Group and should be considered as a scam and unlawful impersonation of Mercator Medical S.A. or the Mercator Medical Group. We bear no responsibility for any unlawful activities or false information originating from the aforementioned website and other online and offline channels that falsely impersonate the Company. The Company’s only official website is

Mercator Medical Group will report any suspicious or unlawful activities undertaken by any person or organisation falsely impersonating the Company to the relevant authorities, and reserves the right to take legal action against fraudsters.

With reference to information we have received about attempts to impersonate Mercator Medical S.A. or Mercator Medical Group companies to fraudulently obtain an advance payment for allegedly owned merchandise, we urge you to exercise caution and carefully verify your business partners.

Mercator Medical Team

Fraud alert